frequently asked questions
Here are a few common questions that we’ve come across when demonstrating our solution. If you have a question, please don’t hesitate to contact us for a quick and thorough answer!
What is the difference between a regular site and a mobile optimized site?
A regular website is usually designed for viewing on a desktop computer. When viewed on a smaller mobile device, the user experience isn't that great as certain elements from the site might not appear or may not function optimally. Mobile-optimized sites solve this problem by creating a version of the website that specifically designed to look great on all mobile phones. In addition, mobile websites may also include features that take advantage of the advanced capabilities of a mobile phone such as a click-to-call button that, when clicked, places a call.
what are the benefits of having a mobile optimized site?
The main benefit of a mobile optimized site is providing a great overall website experience to your mobile users. With over 70 million Americans and 58 million Europeans browsing websites from their phone every month, it has become a necessity to provide a quality mobile experience and provide quick access to information about your business. A mobile optimized site also helps convert mobile traffic to customers by using special mobile website features like Click-to-Call and Mobile Maps with Directions.
Is this the same as a mobile app? What’s the difference?
A mobile app is a native
software application that can be downloaded and installed on the user’s
smartphone. Mobile apps can include some interesting features, such as push
notifications.
A mobile website is a smartphone-friendly version of your website. The mobile site will have large easy to tap button, and content that is formatted to fit correctly on a mobile screen. This way your customers don’t have to pinch and zoom to find what they’re looking for. This website will display automatically when someone tries to access your site from a smartphone. No downloads necessary.
A mobile website is a smartphone-friendly version of your website. The mobile site will have large easy to tap button, and content that is formatted to fit correctly on a mobile screen. This way your customers don’t have to pinch and zoom to find what they’re looking for. This website will display automatically when someone tries to access your site from a smartphone. No downloads necessary.
what is better, a mobile app or a mobile website?
A mobile app can be an interesting marketing solution, as they can have additional functionality that mobile websites do not, but they are typically more expensive and they do not negate the need for a mobile friendly website.
Customers looking for business information from a mobile phone want quick access to the business hours, phone number, and location. If they can't easily find that from the mobile website, they'll move on to the next one. A mobile website instantly connects your customers with the information they are looking for. The majority of mobile searches for local businesses are from consumers who are looking to buy immediately. If you're searching for Chinese food from your mobile phone, you're probably looking to order Chinese food.
Mobile apps must be downloaded and installed, which is an extra step that most potential customers just won't take when they're casually browsing businesses or just looking for quick info on the go.
Native apps are mostly useful for existing customers, who already know and like your brand enough to want to install the app on their phone. The app provides the ability for returning customers to view specials, push notifications, and company info, but it isn't useful for the casual new customer who isn't familiar with your business. If a company creates a mobile app, they should still have a mobile friendly website. Besides, they're usually much cheaper.
Customers looking for business information from a mobile phone want quick access to the business hours, phone number, and location. If they can't easily find that from the mobile website, they'll move on to the next one. A mobile website instantly connects your customers with the information they are looking for. The majority of mobile searches for local businesses are from consumers who are looking to buy immediately. If you're searching for Chinese food from your mobile phone, you're probably looking to order Chinese food.
Mobile apps must be downloaded and installed, which is an extra step that most potential customers just won't take when they're casually browsing businesses or just looking for quick info on the go.
Native apps are mostly useful for existing customers, who already know and like your brand enough to want to install the app on their phone. The app provides the ability for returning customers to view specials, push notifications, and company info, but it isn't useful for the casual new customer who isn't familiar with your business. If a company creates a mobile app, they should still have a mobile friendly website. Besides, they're usually much cheaper.
Does a mobile website replace my traditional website?
Websites built for viewing on larger screens, such as desktop and laptop computers, serve a different purpose. Big screen visitors expect more information and a richer experience. They may be doing research or comparison shopping and they will take time to read more information. For them, a mobile-optimized website doesn’t offer a great experience, so you really want both a site that is optimized for large screens and a site that is optimized for mobile screens.
How do people find my mobile website?
We install (or provide to your website manager) a small mobile-redirect script that is added to your website. This script detects mobile phones and redirects them to your mobile-optimized website. So when people are searching for your business website, they’ll see your mobile-optimized site if they are on a mobile phone. We also provide a link on your mobile site that bypasses the script so that mobile visitors can choose to view your desktop site
In short, when a user types in the URL of your regular website on their phone, they will be automatically redirected to your mobile site.
In short, when a user types in the URL of your regular website on their phone, they will be automatically redirected to your mobile site.
do i need a regular website to build a mobile website?
Yes. To get started, we need a regular website URL. If you don't have one, please contact us. We may build one for you using one of our many templates. Its more work and will cost more.
which mobile devices are supported?
All mobile devices with an HTML-enabled browser that supports CSS and JavaScript are supported. This includes the iPhone, Android phones, some Blackberry devices, and Windows mobile
What happens after I buy the product?
We will start working on your mobile site right away. Within 3 business days we will send you a preview link. If you are satisfied with what we came up with, you only need to approve it for us to launch it and proceed to setup the mobile redirection. If, however, you are not satisfied, you can can request reasonable revisions to your mobile website.
If I make changes to my regular website, will those changes show up on my mobile website as well?
Any changes made to your original website – including text, images and content – automatically update and sync to your mobile site in real-time.
If I make changes in the mobile website, will it propagate to the regular website?
No. If you request changes specific to Mobile Website, the link is broken for that segment and it will not synch with the regular website going forward. So we recommend you make changes to your regular website first.
If I cancel my website, will my mobile site be affected as well?
If you cancel your regular website, your mobile website will be un-reachable by consumer. Auto-synch will not work. That said, the separate mobile site domain (m.) will still be active, just that your consumers won’t reach it
What is a qr code?
QR Codes are similar to the standard bar codes that currently appear on multiple types of consumer products, except QR codes can contain much more information than traditional bar-codes. Big U.S. brand names that have begun using QR codes in advertising and promotions include Best Buy, Ralph Lauren and Pepsi.
QR codes allow advertisements, brochures, posters - even clothing or billboards – to direct users to mobile landing pages that contain much more information and interactivity than can be afforded on the printed page. This integration between print and web via mobile adds a new dimension of communication to any marketing or outreach effort.
A QR Code works by simply scanning the code with a mobile device that is equipped with a camera and QR Code reader application. These applications can be downloaded for free on popular smartphone platforms such as iPhone and Android. Once the QR Code is scanned using the device’s camera it is translated into actionable information, such as a text message or mobile web page.
When we deliver a mobile website to you, we will also accompany it with a QR code which you can use in your marketing campaigns to bring the consumer to your new mobile friendly site.
QR codes allow advertisements, brochures, posters - even clothing or billboards – to direct users to mobile landing pages that contain much more information and interactivity than can be afforded on the printed page. This integration between print and web via mobile adds a new dimension of communication to any marketing or outreach effort.
A QR Code works by simply scanning the code with a mobile device that is equipped with a camera and QR Code reader application. These applications can be downloaded for free on popular smartphone platforms such as iPhone and Android. Once the QR Code is scanned using the device’s camera it is translated into actionable information, such as a text message or mobile web page.
When we deliver a mobile website to you, we will also accompany it with a QR code which you can use in your marketing campaigns to bring the consumer to your new mobile friendly site.
I’m not sure if a mobile website is right for me
Give us a call, and tell us what you think your business needs. We’ll explain the advantages and the limitations of a mobile website, and help you make an informed decision. There’s no sales pressure, we’re not into that.
